We’re here to help. Whether you have a question about your account, need support with one of our AI tools, or want to make a billing or privacy request, the Cobain AI team is happy to assist. The best way to reach us is by email, and we read every message.
What to Reach Out About
- General support & questions. Help getting started, using the AI tools, or understanding how the platform works.
- Billing & refunds.Questions about plans, charges, invoices, or refunds. Please note that payments and billing are handled via our third-party payment providers; we’ll be glad to help coordinate any billing request.
- Account help. Login issues, subscription changes, or managing your token credits.
- Privacy & data requests. Requests to access, correct, or delete your personal information.
- Legal. Questions about our Terms of Service, Privacy Policy, or other legal matters.
Response Time
Our team aims to respond to all inquiries within 1–2 business days. For billing matters, resolution times may depend on your payment provider.
About the Operator
We operate the Cobain AIplatform — a subscription-based suite of AI productivity tools. If you’re unsure who to contact, just email us at support@cobain.aiand we’ll point you in the right direction.